Simple, practical design rules that make digital experiences calmer,
clearer, and easier for more people to use.
01 Keep it clean and simple02 Stay consistent and organized03 Optimize readability and typography04 Design for sensory sensitivity05 Communicate clearly and directly06 Simplify and clarify navigation07 Offer personalization and flexibility08 Emphasize empathy and inclusion
Principles 01—02
Clarity & structure
01
Reduce cognitive load
Keep it clean and simple
Use short, familiar words.
Keep each screen focused on one clear purpose.
Make the primary action obvious and specific.
Remove anything that does not help someone move forward.
Design check: Could anything be removed without making the task harder?
02
Build predictable patterns
Stay consistent and organized
Put similar information in similar places.
Use size and weight to show what matters most.
Create clear patterns, then apply them consistently.
Give every element a logical, expected place.
Design check: Would someone recognize the pattern on the next screen?
Principles 03—04
Reading & sensory comfort
03
Support comfortable reading
Optimize readability and typography
Choose highly readable sans-serif typefaces.
Avoid all caps and long passages of italic text.
Use comfortable type sizes, line heights, and spacing.
Maintain strong contrast and a clear text hierarchy.
Design check: Does the hierarchy remain clear when the page is zoomed?
04
Lower sensory noise
Design with sensory sensitivity in mind
Use a calm, considered color palette.
Avoid flashing, sudden motion, and neon backgrounds.
Keep sound off by default and provide clear controls.
Reduce competing visual and audio signals.
Design check: Can motion, sound, and optional visual content be paused?
Principles 05—06
Communication & wayfinding
05
Remove ambiguity
Communicate clearly and directly
Prefer literal language over metaphors or sarcasm.
Give each message one clear meaning.
Label controls with specific actions, such as “Send message.”
Avoid jokes or wordplay where clarity is essential.
Design check: Could the message be interpreted in more than one way?
06
Help people keep their bearings
Simplify and clarify navigation
Keep navigation compact, visible, and predictable.
Label every page and destination clearly.
Show progress during multi-step tasks.
Make the current location and route back easy to find.
Design check: Can someone tell where they are and what happens next?
Principles 07—08
Control & co-design
07
Give people control
Offer personalization and flexibility
Let people adjust text size and color schemes.
Offer calm and vivid display options where useful.
Allow optional content, motion, or sound to be hidden or paused.
Remember and respect each person’s preferences.
Design check: Are useful preferences easy to find and remembered?
08
Design with, not just for
Emphasize empathy and inclusive practices
Learn how neurodivergent people experience your product.
Include neurodivergent participants in research and testing.
Involve diverse people throughout the design process.
Treat inclusion as a product requirement, not a final check.
Design check: Who shaped the decision, and whose experience is missing?